Shipping & Returns
Once your order is received we ship out within 48 hours.Normal shipping takes between 3-5 business days excluding holidays within the US. For orders outside the US there is an additional shipping charge to ship. Please ensure that your products are correct prior to shipping to avoid extra costs paid by the purchaser for exchanges.
***WE DO NOT SHIP TO PO BOXES***
return & exchange policy
NO REFUNDS! Please ensure that your order is correct prior to shipping! We understand that mistake happen however, if you received your order and want to make a change please email us at within 7 days. In order to process return hair must be in its original packaging and UNOPENED! When shipping back your item please include your order number and the details of the exchange. We strongly recommend you include insurance in case of any carrier issues.
Please note we only offer store credit for orders that have been processed and shipped. In order to receive credit for your exchange the hair must be in the same condition as when you received it. For more information please email us!